Shipping info
Shipping Information
At Topkala, we strive to provide fast and reliable shipping to all our customers. Please review the following shipping information to understand our process and how we handle orders.
Shipping Methods
We offer multiple shipping options to suit your needs, including standard and expedited shipping. You can select your preferred method at checkout, and the estimated delivery times will be shown based on your location.
Shipping Costs
- Standard Shipping: Free for orders over $50.
- Expedited Shipping: $9.99 for all orders. Note: Shipping costs may vary based on location and item weight.
Shipping Times
- Standard Shipping: 7–9 business days
- Expedited Shipping: 3–5 business days Orders are processed within 1–2 business days after confirmation.
Tracking Your Order
Once your order has been shipped, you’ll receive a tracking number via email. Use this number to track your order on our website or through the carrier’s site.
International Shipping
We currently ship worldwide! International shipping times and costs vary by destination. Please be aware that some countries may apply import taxes or customs fees, which are the responsibility of the customer.
Shipping Delays
Occasionally, shipping may be delayed due to factors outside our control, such as public holidays or severe weather. If this occurs, we will notify you as soon as possible.
Returns & Exchanges
If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Return shipping fees are the customer’s responsibility unless the item was damaged or incorrect.